![]() 1.) Click on the Spotlight icon on the top right of the screen. Instructions for computers run Mac OS X 11.3 Big Sur and higher. If you are unable to perform a ping, there could be several reasons including problems with: If you receive a successful ping, there is an internet connection and the problem is unrelated to your connection. If you are having problems with your internet connection, you can follow the instructions listed below to determine if there is a problem. A ping is used primarily to troubleshoot Internet connections when you are having problems viewing your Web site online. ![]() It works by sending a packet to the specified address and waiting for a reply. ![]() Ping is a means of determining whether a specific IP address is available.
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